Privacy Policy

Envigor will at all times comply with Australia's National Privacy Principles, and our privacy procedures have been developed with your rights and needs in mind.

Collecting your information

The primary purpose that Envigor collects personal information is to ensure delivery of appropriate health and aged care services that are personalised to the needs of the individual.

Envigor holds your personal information in accordance with this privacy statement and we will:

• tell you when and for what purpose we will be collecting the information
• tell you what information is necessary to access Envigor’s products and services
• not ask for or collect any sensitive information about you unless it is necessary to meet legal, public interest or statistical requirements under privacy legislation
• take all reasonable steps to permanently remove personal identification from the information collected about you if it is no longer needed

Using your information

When you provide Envigor with your personal information we will:

• use the information to help you use our services
• aggregate the data for analysis
• remove personally identifiable characteristics, unless you have given us specific consent to recognise your usage on an individual basis

We will not disclose your personal information to any other person or organisation unless one of the following reasons apply:

• you have given us your consent to do so
• the information is needed to conduct a transaction between you and that person or organisation
• we are required by law and/or government or regulatory reporting requirements to do so
• there are grounds to believe disclosure will prevent a threat to life or health
• that person or organisation is providing a service to you or Envigor under a contractual agreement and is required to maintain the same or similar privacy legislation principles

Security of your information

When handling your information, Envigor will:

• take reasonable steps to ensure that all information we collect, use or disclose is accurate, complete, up-to-date and securely stored
• monitor transmissions sent to or from Envigor for quality control and systems administration
• strive to protect your personal information from misuse, loss and unauthorised access
• operate secure servers to minimise the risk of unauthorised use of your credit card information

Information on the website

Envigor reserves the right to measure traffic to this website and uses cookies to monitor return visits. These statistics help us monitor and improve the website. In accordance with our privacy policy, Envigor does not collect or keep any personally identifiable information, nor track visits to any third party websites. You can choose not to have cookies monitor your usage of this site by changing the privacy settings of your web browser.

Accessing, correcting or updating your information

You can access the personal information that you give us in accordance with our obligations under the Freedom of Information Act 1992. For more information on Envigor’s privacy policy, contact us at info@envigor.com.au.